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It’s good to talk as Wrights Plastics GPX launches Live Chat

Wrights Plastics Ltd GPX News and PR from Wrights Plastics Ltd GPX - Published 18 May 2016 Wrights Plastics this week added a ‘Live Chat’ service to their GPX Group ecommerce website.
The website sells 1000s of largely acrylic products for the home, retail, hospitality and catering sectors. Although they operate a Guaranteed Returns Policy if customers are not entirely satisfied, the Live Chat facility is aimed to help buyers find the right product first time, every time.
A spokesperson for the company said “With so many products and lots of variations in size, finish and style we wanted to allow customers to get any answers to any queries while they are browsing online. We can help with product info as well as general enquiries about delivery option, Returns Policy etc.”

The company, established in 1969, is proud of their service level. And with a Trust Shop verified rating of 4.84 out of 5 from buyers it seems they are right to be proud. Live Chat adds another level of service for the West Bromwich manufacturer. It offers real time response for website visitors – no longer is there any need to call or even email enquiries.

Their GPX brand sells retail display and Point of Sale (POS) display products. 90% of their product range is manufactured by them at their 42,000 square foot production unit in West Bromwich and stored for distribution at a 9,000 sq ft warehouse facility. They were awarded ‘Manufacturer of the Year 2014’ by the Birmingham Post and named ‘Manufacturing Champion’ at the 2015 Express and Star Business Awards.

Further details about the Live Chat service and the Wrights Plastics GPX range can be found at www.gpxgroup.com
Real time response for website visitors – no longer is there any need to call or even email enquiries.

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