For Sale : Very Well Established Hardware Store

Business Profile:
Extremely well established hardware shop, established in 1937 and owned by the current vendor for more than 28 years. The shop is in a prime high street location, being the main thouroughfare in a highly regarded Surrey Town and is well positioned among other retailers with established clientele, very close to a large & established suburban residential areas, close to main trunk roads and having ample customer parking.

It is at this retail park location that stock is held and distributed, it is also the main sales office; many times customers will begin by visiting the higher profile, high street shops and be directed to this more comprehensive showroom, where their floor covering selection will be made.

Available for customers are services such as sign making, key cutting and engraving along with a most extensive range of products in this deceptively large premises, accounting for thousands of individual line items that have met the needs of home-owners and some tradespeople in the local area for many decades; an embarrasment of choice!

The real power and energy of the shop comes from this attentive and courteous service provided by the owner and staff and the high levels of customer service and satisfaction they generate; their knowledge and experience is on hand at all times to deal with enquiries and to make recommendations.

This opportunity is an ideal business for anyone looking to engage with local retail or for someone already in the sector looking for a strongly performing, additional business to bolt on to their existing business activities.


Equipment:
The shop has all the equipment normally associated with a business operating in this sector and uses specialist Electronic Point of Sale (EPOS) equipment and software for sales, stock and customer statistics management.


Customer Service:
This store is renowned for its customer service, paying attention to customerÂ’s requirements and offering a free advice service. The vendorÂ’s honesty in dealing with customers is also very much appreciated and is responsible for much return custom.


Key Strengths:
Ideally located for ease of access by generations of local residents that have grown up with knowledge of this shop as THE place for homewares and many of those things that you never knew you would one day need, it is also among other busy stores & cafes off a busy main road with its tremendous passing trade and enjoys ample on street customer parking.

The shop has an extensive selection of available products to order, with significant stock and a range of purchase options that is popular with customers.

The breadth of product choice in combination with the quality of service provided by the knowledgeable and attentive staff, makes this shop stand out among the many competitors, including online alternatives.