|Monday||- 08:30 to 17:30|
|Tuesday||- 08:30 to 17:30|
|Wednesday||- 08:30 to 17:30|
|Thursday||- 08:30 to 17:30|
|Friday||- 08:30 to 17:30|
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MISL is our strategic partner for the scanning of our legacy case notes as part of our project to digitise medical records across the Trust. The Trust had previously worked with MISL on a smaller scale to archive patient notes, but the scale of this project was bigger than either MISL or the Trust had undertaken before. They worked together closely to determine the workflows from medical records to the scanning bureau to allow the timely scanning of both historic notes & paper content being generated through clinical contact on a daily basis. As with any large scale project, there were issues, especially at go-live, but MISL were extremely proactive & professional in working with the Trust team to overcome these issues. After 6 months of live running, availability of scanned notes is higher than the availability of paper notes before the system went live, & every day MISL are able to ensure that every set of notes sent to their bureau has been scanned and uploaded to the EDRM system.
The Vale of Glamorgan Council’s Development Services Directorate undertook an extensive scanning project of their current and historical application files, including other historical planning related documents. Having invited prospective companies to tender for the contract, based on their impressive presentation, supporting evidence, and competitive rates, MISL was chosen to undertake the project. All conditions contained within the contract were adhered to with professionalism and efficiency, MISL members of staff being completely approachable and flexible to the requirements and needs of the Council, working with members of the Council consistently, within the timescales required and ultimately within the Council’s budget. Would I recommend MISL – definitely. If you require a company that will handle your documents in a secure, professional and timely manner, then this company is definitely on the top of our list – and it should be on yours too.