Market Research Business, by DJS Research Ltd

DJS Research Ltd

Established Qualitative & Quantitative Market Research Business

DJS Research Ltd is a full-service market research agency that has extensive experience of implementing and managing quantitative and qualitative market research projects within various UK industry and international sectors.

Following two decades of growth, the company became employee-owned in 2021 on its 20th anniversary, making staff company partners. Based in the North West of England in Strines, Stockport (close to Manchester on the Derbyshire/Cheshire border), DJS Research employs more than 100 permanent staff (including 11 Research Directors), along with a team of 200 telephone interviewers from across the UK. We also have a second office in Leeds, which opened in 2017.

The company is a member of the Market Research Society and adheres strictly to the MRS code of conduct. It is also registered with, ESOMAR, AIMRI, BIG, AQR and ICO.

Our main market research services include both consumer and business-to-business research, utilising the following methodologies:

Services

Qualitative Services:
- Research Design
- Depth Interviews
- Accompanied Shops/Surfs
- Quali Hall Tests
- Focus Groups/Group Discussions
- Online Research (web enabled groups/depths)
- Analysis, Interpretation & Reporting

Quantitative Services:
- Face-to-Face Interviewing (In-Home/Street/In-Store/Exit)
- Hall Tests
- Telephone Interviewing (CATI)
- Postal and Self-Completion
- Online Research (web surveys utilising panel respondents or online customer surveys)
- Desk Research
- Data Processing, Data Tabulations
- Statistical Analysis, Interpretation & Reporting

Substantial Research & Sector Expertise
The consultancy conducts market research projects within a range of sectors including both the public and private sector, with clients such as United Utilities, Siemens Energy Services, the National Audit Office, BooHoo.com, the Bank of England and Ufi / learn direct.

We do not have any 'off the shelf' products to sell, we treat each research brief we receive with a fresh pair of eyes and put forward a tailored approach. We also do not like to pigeon hole ourselves in terms of our offer because it is broad ranging. However, having said this, particular areas of expertise are:

- Testing awareness/perceptions of brands and branded materials
- Testing/developing products and propositions
- Measuring customer satisfaction and loyalty
- Advertising Research
- Usage & attitude research
- Website evaluation & usability

A Five Star Service
In summary, we offer:

1) Seamless qualitative and quantitative research approach
2) Experienced researchers and the personal touch
3) No off the shelf products
4) Consumer and business to business experience
5) Overheads are low so prices are competitive

And Don't Just Take Our Word For It:

We have a number of client testimonials that can be viewed on our website.

Satisfied & Loyal Clients
After the completion of our projects we send out a client satisfaction form. Since 2012 all of our clients have indicated that they were satisfied with us and 90% indicated they were very satisfied. In addition, during 2016 we analysed how many of our clients were previous repeat clients and we found that more than 60% fell within this category. This commitment to going the extra mile for clients has helped us achieve double digit year-on-year growth every year since 2001 - supported by a recent client satisfaction survey which told us that 96% of clients have good relationships with individual members of staff, and 94% think we're flexible to work with!

Projects Conducted To Industry Standards
Any project that we undertake is conducted under the strict rules of the Market Research Society (MRS). All consultants at DJS Research Ltd are members of the MRS and have been so since starting their careers in market research. We are also members of ESOMAR (world organisation for enabling better research into markets, consumers and societies) and AIMRI (Alliance of International Market Research Institutes). In addition, we are registered under the Data Protection Act and are GDPR compliant.

News

DJS Research have a page dedicated to news that we regularly update, please keep an eye on the page for new articles, you can read all of our news articles here.

UK, European and International Coverage:

North East	Yorkshire	East Midlands	Eastern	London	South East
Newcastle	Bradford	Leicester	Essex	Greater London	Buckingham
Durham	Leeds	Nottingham	Bedford	North London	Oxford
Middlesbrough	Hull	Derby	Hertford	South London	Kent
Sunderland	York	Northampton	Cambridge		Brighton
	Halifax	Lincoln	Norfolk		Surrey
	Sheffield		Suffolk		Berkshire
			Norwich		Hampshire
					West Sussex
					East Sussex
					Southampton
					Milton Keynes


South West	West Midlands	North West	Wales	Scotland
Cornwall	Birmingham	Manchester	Cardiff	Edinburgh
Devon	Coventry	Liverpool	North Wales	Glasgow
Dorset	Warwick	Chester	South Wales
Gloucester	Stafford	Blackburn	Swansea
Somerset	Worcester	St. Helens
Wiltshire	Hereford	Lancaster
Bristol	Shropshire	Cumbria
Plymouth	Wolverhampton	Carlisle
		Preston

Opening Hours

Monday 09:00 to 17:30

Tuesday 09:00 to 17:30

Wednesday 09:00 to 17:30

Thursday 09:00 to 17:30

Friday 09:00 to 17:30

Saturday Closed

Sunday Closed

Key Personnel

Danny Sims Chairman and Founder

01663 767 857 [email protected]

Find me on:

Alasdair Gleed Managing Director

01663 767 857 [email protected]

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Reviews

5.00

Based on 20 Reviews

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Drinkaware (February 2023),

DJS carried out a process evaluation of a new intervention for us. They designed a thoughtful, qualitative methodology which allowed us to get insight from the people we are trying to reach in a completely new way. The team were helpful, professional and flexible when faced unexpected changes. The final report was excellent, and we’d have no hesitation in recommending DJS to anyone looking for similar expertise.

Surrey County Council (October 2022),

It has been a pleasure working with DJS Research on an active travel schemes research project. The team definitely nailed the brief – their care and expertise in ensuring it surfaces the evidence and insights needed to better understand and shape developments has been invaluable. We really appreciated the hard work and dedication to the project – thank you! (Ella Turner, Research Officer)

Anonymous (May 2022),

The DJS Research team were excellent from the first point of contact all the way through to delivery of the results. Our brief was fully understood and the survey designed appropriately – their expertise enabled us to measure outcomes which we had initially not considered. A fantastic service throughout – we look forward to our next project with DJS Research.

Arvia Technology,

DJS took the time and trouble to fully understand our needs and as a result were able to provide extremely useful and relevant research. I'd definitely use them again and would thoroughly recommend.

National Army Museum,

DJS took the time to understand what the National Army Museum wanted from our research project. They went above and beyond in speaking to our internal stakeholders, which really helped ensure we got the most out of the research. The methodology worked really well for our needs and what we got out of it were two insightful, nuanced and interesting reports, with clear actionable recommendations and guidance. I would definitely use them again and would recommend them for any research requirements.

Saint-Gobain,

After the project briefing, Charlotte of DJS took ownership of the project and handling the process from start to conclusion in a very professional manner.

Leisure & Tourism,

DJS were there to help when I had an extremely short deadline to turn around some research for the business. They were very enthusiastic and supportive and provided a great debrief at the end of it. I'd definitely use them again!

Capespan,

The team at DJS Research have worked diligently to understand our needs and deliver actionable insight. The robust research methodologies and quick learning of the team have all helped to deliver against our research objectives. Both ourselves and our Retail customers are delighted with the output and will definitely be using DJS for future projects.

Engineering Council ,

It was a pleasure to work with such a professional team. David was very approachable and quickly understood our requirements; the interviewers did a great job in overcoming language barriers and maintaining the interest of the respondents despite the length of the calls.

London Borough Council ,

I found the service we received from DJS Research second to none. From the time of our initial contact to the submission of their final report I found them professional, enthusiastic and well informed. They responded quickly to queries and suggested creative solutions to challenges during the lifetime of the project. They handled a very sensitive project respectfully and with a mature and understanding approach. I would have no hesitation in recommending them to another organisation and engaging their services again.

Sixth Form College,

We were very impressed with DJS research from first contact all the way through to the end of our research project. Their understanding, insight and enthusiasm was very helpful and we found at every stage communication was excellent and responsive. The quality of the final report was superb with a high level of detail and analysis which gave us the evidence to refocus our marketing plan with confidence.

UCAS,

DJS impressed me with their expertise and enthusiasm from the moment their proposal landed on my desk. The focus groups were carried out to a tight timescale and the research answered all of our questions. The debrief was excellent - with actionable insights and clear recommendations. I couldn't ask for any more!

Sport England,

DJS helped us to explore a complex issue in a way that felt relatable to colleagues who don't 'live and breath' research. The team gave us a really helpful strategic steer, as well as great day-to-day project delivery. The resulting piece of work is attractive, accessible and valuable.

Major UK Water Company,

The team at DJS were a pleasure to work with and the project ran exactly to plan, and provided great insight into a substantial piece of work we are doing to improve the Customer Experience. We'll be able to make some sound recommendations and business decisions based on the insight, ensuring we're prioritising and investing in initiatives that our customer value most. I would most definitely recommend them and look forward to working with them again in the future.

Saint-Gobain,

DJS have never let me down, and in recent projects they have pulled out every stop imaginable to get the job done within ridiculously tight timescales. I always know that if I work with DJS I will get results and recommendations that are accurate and actionable, with creative presentations and analysis.

The Residential Landlords Association,

DJS took on our research project at short notice and with a very tight turnaround period. All deadlines were met and the results have been extremely useful in promoting our policy positions to influencers and stakeholders.

SmartestEnergy,

DJS Research was very professional throughout the process from briefing of the research to presenting back the findings. One of the particular highlights working with them was the efficiency in which they managed the program to a strict schedule and provided progress updates through the process. It was a pleasure working with Julie and Ali and I look forward to next years research and any other bespoke pieces that we require.

Sprue Safety Products ,

Well managed and well presented by David who was very knowledgeable, in control of the presentation and unfazed by questions from senior members of the Sprue Management and Executive team. It was also great to have Kate on the team. We like her heading up the account, and welcome her confidence, experience, and insights.

RM Results,

We've been very impressed by the service DJS provide. Obtaining reliable, timely, detailed information to support decision-making is vital to us, and DJS have consistently delivered that; and have been very easy to work with throughout the process. I look forward to continuing to work with the team on future projects and wouldn't hesitate to recommend them to anyone looking for a high quality, responsive and professional market research agency.

Independent Parliamentary Body,

DJS provided a professional, flexible service and were able to get us a great response rate from a difficult population to survey (schools) at a very reasonable rate. I would highly recommend them

Products and Services

Associations, Memberships

Federation of Small Businesses

Conformities

ISO 9001 Quality management systems

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Our News & PR

Why I spend my weekends watching Bluey and being a research spy

"You've never seen Bluey? Are you joking?! This was our incredulous response when one of our friends recently ‘confessed’ to having never seen the programme we are all obsessed with.
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Zap, crackle & pop, beware a voltage drop:

The importance of context in behavioural interventions.
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Finalists in two categories at the 2023 MRS and Research Live Awards!

We are delighted to share that we are finalists in two categories at the 2023 MRS and Research Live Awards!
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Monkeying around at Chester Zoo: Tales from our company day out

On a surprisingly sunny day in September (yes, it actually stopped raining) we downed our tools in unison and zipped down the M56 en masse for our annual company-wide day out!
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Empowering the next generation:

Key learnings from the MRS Kids and Youth Conference 2022
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Introducing our new Charity of the Year: The Air Ambulance Service

We’re very excited to announce that our charity of the year for 2021/22 will be the Air Ambulance Service (TAAS) after it was nominated by DJS staff.
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DJS celebrates becoming employee-owned at 20th birthday party!

There was music, there was cake and there was plenty of sunshine - our DJS birthday celebrations were finally underway…
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Our BIG birthday news: we’re now an employee-owned company!

On our 20th birthday, we have some very exciting news to share…
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We are expanding our remote-working network!

As a market research agency, it's important for us to remain progressive, continue to move with the times and seek new ways to drive the business forward.
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Our contribution during the Covid-19 crisis

When lockdown began, I wrote a short and hopeful article on the role of Market Research in a crisis.
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