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Professional Business Computer Support and
Internet Services
ComputerTutor was started by Nigel Goodwin early in 2007 with a view to
providing Internet and Windows computer-based tuition to businesses and
individual home users in Oxfordshire. Whilst travelling in India, Sri Lanka and
New Zealand in 2006 I had found an immense demand for my technical skills,
particularly when combined with good people skills. Frustrated Windows users
were everywhere. If I stayed in one place for too long my travelling holiday
soon became more like work.
I discovered common trends. More than half of problems stemmed from insufficient
Internet protection and exposure to malware. Another problem was poor Windows
maintenance arising from an oversight of important housekeeping tasks. The
single most important trend that led me to start a business was the sheer volume
of people I met who received inaccurate “expert” advice and poor, unreliable
service. There are too many experts who think they know best, too many dishonest
traders and far too much technophobia fuelled by modern crimes like phishing,
online spying and behavioural trends analysis.
Two years on and the situation seems worse. People spend more money than
necessary on computers – whether a business IT Technical Support department or a
home computer budget. Most people don’t have the time or knowledge required for
PC maintenance - they are too busy with family responsibilities or business
priorities like phone calls, meetings, procedures and deadlines.
With ever-increasing levels of Internet crime and spiralling technological
complexity it is more important than ever for people to protect their personal
and business data. My main objective is to deliver a trustworthy, reliable and
professional service with high standards of quality and service. Backed by an 18
year Information Technology career working for several well-known large
internationals as well as freelance consultancy. “Trust” is important to all my
business customers so they will be reassured to know that I have obtained SC
Level British Security Clearance.
Services
Internet Security
For most businesses, computerised data is the life-blood of the organisation. If
the data disappears or becomes damaged, the business will also suffer damage or
cease to exist. The security of your business or personal data (including data
belonging to your customers) can be easily compromised if your Internet
connection is not secure. It is very important that you have the correct anti
malware software in place and that your firewall settings are correct. We check
all this for you and show you how to safeguard your computer when using the
Internet.
Windows Maintenance
We will ensure that all your Windows Computers are fully serviced, updated and
maintained. This includes, Malware scanning, virus removal and protection,
housekeeping tasks, defragmentation, registry cleaning, software installations
and updates, Internet security settings, email optimization, and much more.
Data Security
Safeguard your business and personal data with a tailored backup solution geared
to your specific requirements and the sensitivity/importance of your data. Would
your business survive if you lost all your data? These days it’s unlikely. Many
businesses collapse following technical breakdown, criminal activity or natural
disaster like flooding.
Emergency Data Recovery
The unexpected happens. Maybe a severe virus, disk crash or flood. The computer
you need to perform business critical operations has stopped working. The phone
is ringing and customers are asking “Whats going on”? You cannot access urgent
emails, spreadsheets and documents. You begin to worry about the consequences if
your data can't be recovered. Call us. We’ll respond immediately. It wont be
cheap, but we’ll save your data – and your business.
Technical Support
Our Oxfordshire business customers can obtain technical support via telephone,
email or site visit. Our monthly and annual support contracts provide peace of
mind and assured business continuity.
IT Consultancy
Whether your need is for specialist business software, a more secure email
system, a new wireless network or a custom-built computer, we can help. If we
can’t fix it, we’ll recommend the best course of action or put you in touch with
an expert in the field.
Remote Support
It doesn’t matter where you are in the world – we have state-of-the-art
technology to connect to your computer in seconds to provide support. This type
of support is super fast and super efficient. Next time you’re in a hotel room
at a business conference and you can’t run an important PowerPoint presentation
– connect to the internet and let us fix it in minutes!
If you are reading this, then you probably have a computer problem or IT Support
requirement. Why not call us now for a free discussion? If located in Oxon we
provide a free one hour visit to demonstrate what we can do for you. So Call
Us Now!
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