Following a grounds worker digging through the main sewage pipe on the estate yesterday afternoon I called at approximately 17.30 to arrange for tankers to attend the estate as we required the sewage tanks to be pumped clear. Carter Pumps were absolutely fantastic and arranged for the tankers to attend the estate out of hours. During this time I was kept updated with relevant information regularly throughout the night which was of a great help and made the operation run very smoothly. I would like to thank the team for all of the outstanding work that has been carried out on the estate and very much look forward to carrying on with the service for the foreseeable future.
A huge thank you to Carter Pumps who have just installed a new pump in our cellar. They arrived on time, did the job, cleaned up beautifully all in just over two hours. The pump removed was installed well over 15 years ago by Carter Pumps, it was never serviced or cleaned, it gave us wonderful service over all that time, what an amazing pump, I'm sorry to see it go! We are very grateful for Carters help,
I wanted to drop you a note and highlight the fantastic customer service we received from your team last week , especially highlighting the interaction with Matthew as absolutely excellent. I can’t say enough about the service and commitment we experienced from your company, great customer service is hard to find these days but you have got it right there for sure.