Synthetix Ltd

Synthetix creates award winning multi-channel customer service and knowledge-base software that engage your audience via the web, mobile phones and social networks. We've worked with some of the world's best known brands, transforming their online customer service and enabling millions of great customer experiences. Founded in 2001, we've been a leading innovator in online customer service for more than 10 years. We believe that delivering knowledge is key to customer satisfaction, anticipating and directly answering your customers' queries before they are forced to escalate to channels such as e-mail and voice. Our knowledge-base software helps you achieve this. Hosted on a scalable, secure cloud platform, Synthetix delivers customer service solutions to any customer touch-point from a single, channel-agnostic repository.