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Dixons Dispatch Ltd

  • Involved in transport since 1956
  • Same Day Couriers and Logistics Service
  • Providing a 'Sameday' delivery anywhere in the UK
  • We offer our services throughout the UK

Providing Courier Services throughout Stevenage & Hertfordshire

There aren’t many courier businesses in the UK with the level of experience at Dixons Dispatch. Now owned by the founder’s son Roger Dixon, the company has remained family run since it was established in 1956. Evolving from providing a local taxi service into a prominent business-to-business courier specialising in the movement of hazardous and dangerous goods (of which it can call the NHS a customer of over thirty years), Dixons Dispatch has a reputation envied by others.

Providing a fast, reliable local, national and international delivery service, Dixons Dispatch provides its clients with unrivalled standards. However, as a founding member of the courier industry’s only legislative body - the National Courier Association – customers have access to a network that includes over 2,500 vehicles and 100 depots ensuring all needs can be catered for quickly and effectively.

Such is the company’s reputation that it has established long-running links with a number of blue chip clients for the movement of goods in the UK and overseas. Current work includes the transportation of items and equipment to mainland Europe for the revolutionary Galileo global navigation satellite system. This will update and replace GPS over European territories. Dixons Dispatch was also involved in moving the models used in the Mars Rover project.

Company Video

Previous Work & The Movement of Hazardous Goods

Other work has included the transportation of passive items such as coded satellite phones and support equipment such as body armour for the troops in Afghanistan and Iraq. This is in addition to ongoing work for the NHS in the movement of hazardous radioactive isotopes.

Certainly, with its specialism in dangerous and hazardous goods, Dixons Dispatch has a corner of the market in which to sustain itself despite widespread economic uncertainty. Roger Dixon says that as legislation in the movement of hazardous materials continues to evolve it is helping the company further establish its expertise in the market.

“Over the years hazardous and dangerous goods has become a niche area for us, allowing us to develop a strong reputation and grow the business around it. All our drivers are fully qualified in the movement of these types of items and we now have the relevant safety advisors in place to ensure standards are maintained and we meet current regulations,” says Roger.

Its thirty-year relationship with the NHS has been especially important during a difficult economic period where the market has become increasingly competitive. “With recession comes redundancies,” says Roger. “We’ve seen an influx of new courier service providers who have decided to put their car to work. They don’t know the industry very well and many are unsuited to the job. So it has been a challenge to remain competitive but our reputation speaks for itself. And through the National Courier Association we have the backing and the support of an organisation which ensures you, as a member, know what you are doing, and are carrying out the job to a high standard.”

Quality

Roger feels Dixons Dispatch stands out because of the standard of service customers have relied upon for many years. The company’s ISO 9001 accreditation highlights its commitment to enduring quality, while the inclusion of vehicle tracking has brought added value to customers while helping the company reduce its overall fuel consumption and operate more efficiently.

“In any business, everything is okay until there is a problem. When something goes wrong only then do customers know how good you are. We have the support and back-up to quickly resolve any issue to ensure we are always maintaining the standards our reputation is built upon.”

Our Services

For consignments collected in the UK we offer:

   - Couriers Stevenage
   - Courier Hertfordshire
   - Same-day deliveries throughout the UK by road – and by air to Edinburgh, Glasgow,
   - Dublin, Belfast, Isle of Man and Jersey
   - Same-day deliveries by air to selected cities in Europe and the USA
   - Overnight deliveries by road, throughout the UK, and to Europe
   - Overnight deliveries by air, to Europe, the USA and beyond

We can also provide a passenger taxi/chauffer service to any UK destination.

In addition to the dedicated ‘same day’ and overnight couriers services Dixons Dispatch also provides large haulage moves and pallet networks.

All services are available 24 hours a day, 365 days a year.


We offer our services throughout the UK, our main Couriers Services areas are as follows:

Stevenage
Hertfordshire
Hitchin
Letchworth
Baldock
Royston

Welwyn
Welwyn Garden City
Hatfield
Hertford
Hoddesdon
Ware

Cheshunt
Waltham Abbey
Luton
Potters Bar
Waltham Cross
London

www.dixonsdispatch.co.uk


  • Modern Fleet Vehicles
  • Happy Sales Staff
  • Friendly Reception

5 stars based on 1 customer reviews
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By Brian , Paradigm

Dear Roger I would like to thank you for the continued support that Dixons Despatch has provided Paradigm over that last 5 years. Your service has provided us with a much needed collection / delivery service. Dixons Despatch have always provided a first class service to Paradigm, I would also add that the service you have provided to our out stations (Hawthorn) has always been prompt and reliable. Your drivers have always been courteous when delivering and collecting on behalf of Paradigm, this in its self shows that your team are very customer focused. Paradigms goods have always been handled with great care and consideration, I would recommend Dixons Despatch to any interested parties looking to utilise a Delivery / Collection support service. Best regards Brian

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Approvals & Certificates


ISO 9001 Quality management systems

Key Contacts

Roger Dixon

Roger Dixon
Director

Tel: 01438 365 666
Email: dixonsdispatch btconnect.com

Payment Methods

  • Visa
  • Cash
  • Visa Debit
  • Cheque
  • BACS
  • MasterCard
  • Direct Debit
  • Maestro
Payment Terms
  • Pro-Forma
  • 15 days
  • 30 days

Opening Hours

Monday -   24 hrs
Tuesday -   24 hrs
Wednesday -   24 hrs
Thursday -   24 hrs
Friday -   24 hrs
Saturday -   24 hrs
Sunday -   24 hrs