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Manufacturing – Project Design – Sales –
Commissioning – Servicing – Repairs
Edincare Pumped Drainage Systems has been established for over 20 years
specialising in the manufacture, project design, sale, commission, service and
repair of pumped drainage solutions.
Our range of products include, Packaged Pumping Stations, Waste Water Pumping
Systems, Macerators and Macerating Toilets, Floor Mounted Pumping Stations, Fat,
Oil & Grease Separator Systems and Rainwater Harvesting Systems.
Our customers include Architects, Specifiers, Merchants, Civil Contractors,
Property Developers, Local Authorities, Builders, Facility Managers and General
Public and all form part of our customer base.
After – Sales Service Servicing – Commissioning – Repairs – Refurbishments –
Installations - Rentals
Who we are…
Edincare Pumped Drainage Systems has been established for over 20 years
specialising in the manufacture, project design, sales, commissioning, servicing
and repair of pumped drainage solutions.
With our wealth of experience in this sector we are best placed to offer our
customers a comprehensive after sales service.
After Sales Service
We offer planned servicing, commissioning, emergency repairs, refurbishments,
installations and rentals on almost all pumped drainage equipment, regardless of
type, make or age enabling us to assist our customers with all their servicing
requirements.
Our engineers are fully trained in all aspects of working with pumped drainage
systems, as well as being specifically trained in the use of gas detection
equipment, confined space entry procedures and all relevant health and safety
legislation.
Customer satisfaction is our priority, our dedicated service staff endeavour to
provide the most suitable and cost effective solution to meet your service
needs.
With nationwide coverage and service vehicles located throughout the United
Kingdom we are able to offer a rapid response to any breakdown.
Site Surveys & Inspections
We will undertake site surveys and inspections of pumping schemes for
refurbishment, insurance assessment and general feasibility studies. The pumping
scheme will be fully inspected mechanically, electrically and for operational
capability with a full report of our findings and recommendations.
Spare Parts
We maintain a comprehensive stock of mechanical and electrical parts in both our
service vehicles and main distribution hub. We are premier distributors for the
majority of pump manufacturers enabling us to offer fast cost effective repairs.
Health and Safety
With the ever-increasing demand put on our customers to stay abreast of their
health and safety commitments, here at Edincare we have compiled all our health
and safety documentation into one easy to access area. Simply visit our website
at www.edincare.com and click on
downloads, once registered you will have full access to the following:
- Health & Safety Policy
- Environmental Policy
- Training Documentation
- Method & Risk Assessments
- Insurance, Health & Safety Certificates
Planned Servicing
Service Agreements are offered to all customers who require the benefits of
planned maintenance.
Our Service Agreements are available at competitive prices, and we will
undertake to service equipment at regular intervals, regardless of type, make or
age, subject to inspection and contract. We will supply a full report on the
works carried out, the condition of the equipment and advice on any spares or
replacement parts that may be required.
You can see substantial benefits through:
- Greater life expectancy for equipment
- A reduction in running costs including
energy and maintenance
- Reduced risk of breakdowns with their
resultant problems and inconveniences
- Optimum performance of the pump system
- Improved environmental conditions
Our Service Agreements consist of the
following:
- Scheduled service visits at your convenience
- Reduced hourly charges for unscheduled
callouts
- Fully trained service engineers
- Preferential scheduling of emergency call
outs
Commissioning
A commissioning service is offered on all of our products ensuring the system
functions in accordance with our Installation and Operating Guidelines. On
completion of the commissioning visit a certificate is issued.
Emergency Call-Outs
We offer an emergency call-out service in the event of any problems with a pump
system. Our service department will endeavour to respond within 24 hours from
the initial contact to provide an engineer to site. Almost all repairs are
completed on site or if necessary within our workshop using only genuine
manufacturer’s spare parts.
Refurbishments / Installations / Rentals
With our extensive knowledge of pumping systems we are able to offer the
complete service when it comes to pump station refurbishments and installations.
Customers can simply assign the responsibility for the works to our service
department knowing that our team of experienced project managers and service
engineers will not only complete the works on time but where possible offer a
rental system to minimise any inconvenience.
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