CRM Specialists / CRM Management Software

Independent CRM software, ERP software and business IT specialists

Concentrix TSG is one of the UK’s leading independent Customer Relationship Management (CRM specialists), Enterprise Resource Planning (ERP) software specialists, CRM Management Software and IT solutions providers. We offer a variety of ‘best in breed’ CRM and ERP solutions from software manufacturers such as Microsoft and Sage. Plus we offer a fully comprehensive range of services: from scoping your CRM or ERP project to deployment, project management, training and ongoing technical, user and administration support. We also provide IT infrastructure, managed IT services, security and networking.

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The Right Solution for your Business
Because we’re independent, Concentrix TSG will only supply the CRM, ERP or IT solution that’s right for your business. Whatever the size of your company or project, we’ll take a look at your business requirements, aims and objectives, and recommend the most suitable software or solution for your organisation. We can do this because we offer a variety of different products and we’re not tied to any particular supplier. This also means we won’t try to ‘shoe-horn’ in a CRM or ERP solution that doesn’t fit your business needs.

CRM Software Vendor
Concentrix TSG offers a range of the best CRM software solutions for small, medium and large organisations. Our key products include Microsoft Dynamics CRM, plus the groundbreaking cloud-based solution Microsoft Dynamics CRM Online. We also supply the award-winning Sage CRM, and the highly popular GoldMine from FrontRange Solutions.

ERP Software Products
When properly implemented, the right ERP solution will streamline processes throughout your entire business. Accounting and ERP software solutions supplied by Concentrix TSG include the highly flexible Microsoft Dynamics NAV (on-premise or as a cloud solution) and Sage’s mid-market ERP solution the Sage 200 suite. To ensure your ERP project runs efficiently and effectively, and to minimise risks and achieve a rapid ROI, we use our own Project Methodology. This has been developed by experts with years of practical experience.

Solutions Configured for Your Industry
Modern CRM and ERP software is incredibly powerful, and also extremely flexible. So much so that the term ‘xRM’ is commonly used (where the ‘x’ stands for ‘anything’).

Concentrix TSG developers have configured CRM and ERP solutions for a wide range of requirements, and for a wide variety of industries. These include transport, distribution and logistics, schools, colleges, and private education providers, along with charities and not-for-profits, membership management, event management, telecommunications, finance, leisure, retail, print businesses, the railway industry, and many, many more!

We also provide technical development, and have produced a variety of high quality add-on applications and sector-specific CRM and ERP customisations. Through a partnership approach and close consultation with our clients at all stages of their CRM and ERP projects, we have hundreds of clients throughout the UK actively and successfully using our ERP and CRM systems.

The result? Concentrix TSG clients measurably and consistently improve their business processes and efficiency through the successful implementation of modern business management software.

Our Customers
Concentrix TSG customers range from small businesses with only one or two users, right up to household-name PLC’s with numerous users on multiple sites.

So, no matter what industry, sector or segment your business operates in, however big or small your organisation is, or however simple or complex your requirements are, Concentrix TSG can produce a CRM or ERP solution that’s right for your people, right for your processes and right for your budget.

Complete Solutions: Managed IT Services
To fully compliment your CRM or ERP solution, Concentrix TSG also provides IT infrastructure and managed IT services. From supplying a new laptop or PC, right through to onsite and remote support or managing your entire IT systems, choosing Concentrix TSG as your IT solutions provider will save you time, money and resources.

A Fully Accredited Company
As well as a strong team of highly experienced and highly qualified staff, as a company Concentrix TSG has a wide range of formal accreditations. For example, we’re a fully accredited Sage Business Partner, a Microsoft Gold Partner and an Authorised Microsoft Education Reseller. We are also one of the few companies in our field that is formally accredited to the international quality standard ISO9001. Feedback direct from our customers has also helped us to achieve a place in the prestigious Sage Circle of Excellence, awarded to just a handful of Sage Business Partners every year.

Your Local Business Software and IT Specialist
The Concentrix TSG head office is in Loughborough, Leicestershire, right in the heart of England. As part of the TSG group of companies, we have offices all over the UK so there’s bound to be one close to you.
So for help, advice or more information about CRM software, ERP systems or IT services and infrastructure, please contact Concentrix TSG!

Contact a member of our team with any questions